Chief Executive Officer | Director of Nursing, Vermont Private Hospital
With over 20 years’ experience in the Healthcare sector and 10 Years as an executive manager, Fiona strives to develop new healthcare initiatives that provide patients with the best possible healthcare outcomes. Fiona is passionate about educating healthcare professionals in the areas of system based solutions and changing healthcare strategies.
Senior Vice President of Accreditation Services at the Accreditation Association of Ambulatory Health Care (AAAHC)
Tess is the Senior Vice President of Accreditation Services at the Accreditation Association of Ambulatory Health Care (AAAHC), located in Skokie, Illinois. She has previously served as a Regional Quality Coordinator with the Northside Group, Ramsay Health Care, Sydney Australia and has worked in quality and risk management since 2005. In 2012, Tess moved to the USA to work as a Standards Interpretation Nurse for an accreditation organization. It was during this time that Tess was immersed in hospital and ambulatory surgical center patient safety regulations. By 2017, Tess pivoted completely toward the ambulatory healthcare space. Since then, Tess lends her clinical and operational expertise to overseeing routine accreditation processes, investigation of patient safety issues and assurance of state and federal compliance. Tess received her undergraduate degree in nursing from Avondale College in Sydney, Australia, and an MSN from Western Sydney University’s Graduate School of Nursing.
Director, Head of Innovation – GRIST
Caitlin Ziegler is a director of GRIST and has worked in multidisciplinary design fields, including learning strategy and instructional design. She has taught at Swinburne University, and has been an active member of the design community, sitting on the Design Victoria advisory panel, as Co-president of the Australian Graphic Design Association (AGDA) in Victoria and as a preliminary judge for the Premier’s Design Awards. At GRIST, she has applied a human-centred design approach to learning strategies; from tactical leadership programs and conversation frameworks in some of Australia’s largest financial institutions to translating values to tactical behaviours in health. With a passion for data, Caitlin brings both an analytic and people-focused approach to change.
President; Chief Executive Officer, Accreditation Association for Ambulatory Health Care (USA)
Noel brings a lifetime of success as a “builder” of new strategies, execution plans, and organizational reshaping efforts that have accelerated growth and allowed organizations to be successful. She has focused most of her 35-year career on driving programs and leading organizations whose mission is to improve quality compliance and patient access to quality care. For 21 years, Noel was immersed in expanding the College of American Pathologists (CAP), an organization whose growth has been strongly tied to success in the accreditation business. Most recently at CAP, she led international strategy development and execution with full P&L responsibility doubling CAP’s market presence in priority emerging markets through appropriate resource allocation and strategic alliances, effective sales and marketing strategies, and solid relationships with key stakeholders and influencers. Recognizing that the real health frontier is ambulatory care she joined the Accreditation Association of Ambulatory Health Care (AAAHC) as President/CEO. For past three years, Noel has led the transformation of this organization by building a more sustainable platform for growth including reshaping its governance model, redesigning its core IT systems, and strengthening its headquarters staff while driving an internal and external cultural shift to 1095 STRONG / quality every day. This is not just a tagline, but a philosophical platform that infuses a dedication to ongoing learning and staying quality-strong throughout the 1,095-days between onsite surveys that is key to building best practices and improving long-term results—for patients, for practices, and for the AAAHC. Noel received her undergraduate degree in mathematics and economics from Knox College in Galesburg, Illinois, and an MBA from Northwestern University’s J.L. Kellogg Graduate School of Management.
Director / Co-Founder VIBE IT
Director / Co-Founder of Vibe Group, a boutique IT services company delivering managed services to organisations of all sizes. Formed in 2010 following the merger of two successful IT businesses, Vibe was created with the concept of returning service and customer focus to the Professional and Medical IT industry.
CEO, Ambulatory Surgery Center Association (USA)
Bill Prentice is the chief executive officer of the Ambulatory Surgery Center Association (ASCA) and the Ambulatory Surgery Center Association Foundation (ASCAF). ASCA is the national organization representing the interests of approximately 5,700 ambulatory surgery centers in the US, and provides advocacy, education, benchmarking and staff training for its many members. Under his tenure, ASCA has achieved record membership numbers, significantly increased revenue while reducing expenses, developed a number of new membership programs and services and dramatically strengthened its advocacy efforts on Capitol Hill and with relevant federal agencies. Before joining ASCA, Mr. Prentice was a senior executive at other national and state associations, a lobbyist at both the federal and state levels and vice president of a contract lobbying and public affairs firm in New Jersey. He started his career on Capitol Hill, where he worked for both a member of Congress and on the staff of a House committee. Bill holds an undergraduate degree in political science from The George Washington University, a master’s degree in government administration from the University of Pennsylvania and a law degree from Rutgers School of Law-Newark.
Dr Ian Jackson
Specialist Anaesthetist, Editor IAAS Ambulatory Surgery Journal and President of IAAS Scientific Committee
Qualified Aberdeen 1981. Appointed Consultant Anaesthetist in York (1989). Led development of day surgery developing a new 6 theatre day surgery unit. Elected to the Council of the British Association of Day Surgery in 1994 and served as Honorary Treasurer, Editor of the Journal of One-Day Surgery and then as President. He was President of the International Association for Ambulatory Surgery in 2013 and is now Editor of their journal Ambulatory Surgery and President of their Scientific Committee. His interests include the use of IT in medicine and he has spent the last decade supporting the development and safe implementation of IT across several hospitals.
Prof. Doug McWhinnie
President of the International Association for Ambulatory Surgery
Doug McWhinnie graduated from Glasgow University Medical School in 1977 and was appointed Clinical Lecturer in Surgery and Surgical Tutor at Oxford University in 1983. While completing his research MD with Honours in the immunology of Renal Transplant rejection, he developed an interest in day surgery through day case laparoscopic cholecystectomy and laparoscopic inguinal hernia rapair. He was appointed Consultant general and Vascular Surgeon in Milton Keynes in 1993 and in 1997 opened the first dedicated 23 hour unit in the UK to complement an expanding day unit. Doug was an executive member of the commissioning group which , in 2005,opened the Milton Keynes Ambulatory Treatment Centre successfully co-locating preassessment, day surgery and 23 hour surgery in the same building. In 1998, he became a council member of the British Association of Day Surgery, and having held a number of executive positions, was appointed President of the Association in 2008. After joining the General Assembly of IAAS in 2010, he was appointed Surgical Editor-in-Chief of the Journal of Ambulatory Surgery the following year and to the Executive Council in 2013. Doug has lectured widely and published extensively on ambulatory surgery. He co-authored the Oxford Handbook of Day Case Surgery, and has contributed to several standard surgical textbooks on day surgery. His main interest relates to patient safety and the design of ambulatory pathways. In addition to his work in ambulatory surgery, Doug is Professor and Director of Clinical Studies for the new independent University of Buckingham Medical School, with the first intake of students in January 2015